Fairmont Grand Hotel Geneva

We arrived late in the evening and were assigned a "lake view" room on the third floor, as we had booked. However, we were a bit disappointed by the view and had hoped for something better. The next morning, I had a conversation with the incredible Amandine at the reception desk. She promptly arranged for us to move to room 8817, which provided us with the most breathtaking view we could have ever imagined. The breakfast options were abundant and of the highest quality, exceeding our expectations. The staff's exceptional service played a significant role in making our experience truly outstanding. As I mentioned before, the location itself, facing the lake and the Geneva fountain, speaks for its beauty. In summary, this journey was worth every Swiss Franc we spent. Our heartfelt gratitude to the entire Fairmont Geneva staff for making our stay so memorable.

family friendly and kind and professional staff - EXCELLENT staff. we loved the little gifts our son was given. thank you

Staff at this hotel were very friendly and the restaurants were really excellent - service plus quality of the food. Hotel rooms were small and quite basic and stuffy though and given how quiet it was when we were there, 23 December, it was a shame the hotel didn't think to upgrade our rooms for a better view. It would have been a nice touch. Beds were very comfortable though and the pool area was lovely. Good location by the lake and fab views from the restaurants (though not from our rooms!)

Le Grill served excellent food

Fantastic location, comfy hotel and friendly staff